![]() ![]() ![]() The market was estimated to record $9,707.1 million before the outbreak of the deadly coronavirus. The global market witnessed a significant rise during the Covid-19 crises and garnered a revenue of $10,121.5 million in 2020. All these aspects are projected to boost the market growth during the coronavirus outbreak.Ĭheck out all Information and communication technology & media Industry Reports: Īspects Affecting the Revenue Figures during the Coronavirus Outbreak For example, during the lockdown, the retail sector saw brand loyalty, stockpiling, adoption of ecommerce, and rises in the digital payments, along with increase in the concerns for food safety. Nevertheless, the lockdown conditions put forth several consumer behavior patterns that are estimated to aid the key players to improve their products drastically. Although, digital retailing is operable during the coronavirus outbreak phase, the pandemic has affected the market significantly. The lockdown resulted in a decline of various businesses, industrial, and retail operations worldwide. In 2020, all the government bodies had to impose lockdown across countries to prevent the spread of the novel coronavirus infection. However, the market is expected to surge rapidly at a considerable growth rate of 21.9% during the Covid-19 pandemic period. The global market was registered to augment at a CAGR of 18.6% before the onset of the dangerous coronavirus disease. Therefore, the need to acquire customers’ perspective becomes increasingly vital to understand their behavior patterns.Ĭheck out How COVID-19 impacts the Global Customer Analytics Market. ![]() Nowadays, consumers have access to information and data any time & anywhere – shopping places, prices of commodities, what to buy, and much more. Also, customer analytics is becoming crucial as customers are becoming empowered and connected. Furthermore, it encompasses methods such as data visualization, predictive modeling, segmentation, and information management. Customer analytics is based on processes and technologies that give the organizations customers’ outlook which is essential to offer deliveries that are relevant, estimated, and timely. ![]()
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